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Preferred Connections Inc. NW was formed in 1999 as an Internet Service Provider and a Competitive Local Exchange Carrier (CLEC).

Our mission is to provide our customers with reliable, reasonably priced Internet access and telecom solutions combined with exceptional customer service, responsive and helpful tech support and an accurate bill. We want to deliver top quality VoIP services to businesses and support them before, during and after installation.

Our technicians and sales engineers have many years of telecom experience. We offer the newest technologies so we can customize a solution that fits your unique business model. We can keep you ahead of the technology curve on any budget!

History of Preferred Connections Inc. NW

PCINW was founded in 1999 to fulfill an unmet need: delivering high speed Internet access service and running over fiber optics lines to rural communities. We delivered fiber optic access and services in southern Oregon and helped numerous small and medium-sized businesses update their legacy voice and data networks, so they match services available in highly populated, urban areas. Because of the lack of business density, these corporations often had difficulty securing fast Internet connections that were needed to support their business. Today, our goal is to provide the best business VoIP service (Voice Over Internet Protocol) in our service area, offer it at competitive prices, and deliver exceptional customer service.

Meet Our Experts

Rick Rose

Rose’s success stems from living according to the golden rule: treat others as you would want to be treated. He runs the business with integrity, a trait that drives virtually all of his actions.

A Klamath Falls native and U.S. Air Force veteran, Rick Rose began his telecom career in 1988 selling long distance and telephone services for a small Pacific Northwest company. He opened and managed a Eugene, Oregon office for a Seattle-based service provider.

Later, Rick worked as a systems integrator designing, deploying, and managing voice and data Wide Area Networks for multi-location corporations. In 1998, he started a company that assisted schools in finding funding for Internet services.

In his leisure time, he plays golf, rides a motorcycle, travels, and plays music with a local band. He likes examining customers’ networks and coming up with novel solutions that improve their business.

Mark Grigsby

Mark Grigsby is in his 36th year of designing and managing network and telecommunications installations for businesses at any scale. As Operations Manager at PCINW, he’s adept at bringing modern software and cloud tools to bear on Network and telephony projects.

Mark began his venture into communications when he tested for and passed his “Amateur Radio” license in the 1960’s and acted as one of the communications officers for a regional mountain search and rescue team. After that he worked with several communications companies before taking a position with a technical group supporting several radio stations in Southern Oregon.

In the late 1980’s Mark was offered a position designing and helping to implement mobile radio data terminals, and that eventually morphed into the computer network management services that became the groundwork for his current position with PCINW.